Technical Support

Power Metering Support

EIG Customer Support Specialists

EIG Customer Support Specialists are available to provide you with effective solutions for your technical questions on any EIG product. For prompt assistance, contact our Customer Support Specialists by phone, fax or email.

When contacting EIG for technical support please have the following information available:

  • Company name and address
  • Your phone, fax and email information
  • The product’s name, release number and operating system
  • The serial number of the product
EIG Technical Engineering Services

EIG’s engineers are available to work with customers directly to fit their needs. Click here to see how they can help you.

Contact Info

Monday through Friday, 8am – 8pm EST.

1800 Shames Drive
Westbbury, NY 11590
(877)346–3837 or 1–877–EIMETER