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Customer Support & Training Rates

Electro Industries/GaugeTech
Electro Industries is committed to product quality and customer service. Following is our standard schedule for in-house and field customer support. Rates are dependent on the type of service that is required and your geographic location.

In-House Repair

Displays $225.00
DMS Series Meters $225.00
F Series Meters $225.00
Modules $225.00
Nexus® 1250/1252 Series Meters $1540.00
Nexus® 1262/1272 Series Meters $1760.00
Nexus® 1450 Series Meters $1540.00
Nexus® 1500+ Series Meters $1540.00
PDA 1252 Portable Units $2750.00
Shark® 50/100 Series Meters $385.00
Shark® 200/250 Series Meters $660.00
Shark® 270 Series Meters $687.50
Shark® Series MP200TM Meters $990.00

Note on In-House Repair: All repairs include free improvements to specific vintage level hardware and firmware. * If board requires replacement there is an additional fee. Please call 866-928-7908 for pricing.

Calibration Only – Flat Rate

DMMS Series Meters $214.50
F Series Meters $214.50
Nexus® 1250/1252 Series Meters $935.00
Nexus® 1262/1272 Series Meters $935.00
Nexus® 1450 Series Meters $935.00
Nexus® 1500/1500+ Series Meters $935.00
PDA 1252 Portable Units $1650.00
Shark® 50/100/200/250 Series Meters $385.00
Shark® 270 Series Meters $481.25
Shark® Series MP200TM Meter $715.00
Calibration Certificate with Point to Data -CCAL $110.00

* If board requires replacement there is an additional fee. Please call 866-928-7908 for pricing.

Service Notes

  • Delays due to weather or airline traffic are charged as travel time.
  • Estimates are not firm quotes; actual costs may vary.
  • Field Service is billed Portal-to-Portal (from the time we leave to the time we return).
  • Warranty Travel and Expenses: All travel and living expenses are billed at cost even in warranty support.
  • Non-Warranty Travel and Expenses: All travel and living expenses are billed at cost +10%.
  • POs or Credit Cards must be entered prior to repair. All major Credit Cards are accepted.

Field Service

On Site Meter Commissioning (Up to ten meters per day)
Weekday $3045.00
Weekend $3806.00
Remote Meter Commissioning (Up to ten meters per day)
Weekday $1250.00
Weekend $1522.00
Remote Software Commissioning (Up to 25 meters per day)
Weekday $1250.00
Weekend $1522.00

Procedure for Returning Meters for Repair

To return meters for repairs or calibration, send an email to mbaltzer@electroind.com or call 1-516-334-0870 ext. 236.

Contact Info

Monday through Friday, 8am – 8pm EST.

1800 Shames Drive
Westbbury, NY 11590
(877)346–3837 or 1–877–EIMETER
support@www.electroind.com