Engineering Services
Industry-leading Services That Enable Customers the Ability to Maximize Their Energy Monitoring Investments
- Onsite Consulting and Meter Commissioning
- Testing and Commissioning of Generator and Other Power Application Meters
- System Integration
- Onsite Customer Training
- Factory-based Meter Calibration Services
- Free Email and Phone Support
Engineering Services
Industry-leading Services That Enable Customers the Ability to Maximize Their Energy Monitoring Investments
- Onsite Consulting and Meter Commissioning
- Testing and Commissioning of Generator and Other Power Application Meters
- System Integration
- Onsite Customer Training
- Factory-based Meter Calibration Services
- Free Email and Phone Support
Introduction
Why Use EIG Engineering Services?
- EIG’s Engineering Services team is available to work directly with our customers to help them get their project up and running and ensure its success.
- EIG’s Engineering Services team consists of highly experienced and talented engineers with a variety of skills in the fields of electrical engineering, software engineering, and meter engineering.
- The Engineering Services team will perform verification of meter installation and wiring for all EIG meters, including those used by generator, substation, and other power applications. They will verify the meters are properly integrated into the system. For power generation and distribution applications, they will ensure that meters provide all required indices and are functioning according to spec.
- Engineering Services has a group of system integration engineers that can create custom SCADA (HMIPQA+™ application) or other energy management software applications that fit the customer’s specific requirements.
- EIG provides onsite, offsite, and webinar-based training that covers all EIG solutions. EIG staff are certified RCEP instructors.
- Our engineers can assist with troubleshooting and correcting pre-installed systems, including those not manufactured by EIG.
Meter Commissioning
Onsite Commissioning
The Engineering Services team will perform a comprehensive commissioning and verification process for all EIG meters to ensure proper installation, accurate operation, and seamless integration with the electrical distribution system. Commissioning activities include inspection of meter installation, verification of wiring connections, validation of communication parameters, and functional testing to confirm compliance with project specifications and manufacturer requirements.
The Engineering Services team provides two types of commissioning: general meter commissioning and generator meter commissioning.
Click the links below for information on the two types of commissioning:
General Meter Commissioning
The Engineering Services team will verify that all meters have been installed in accordance with approved design documents and manufacturer guidelines. Commissioning activities include:
- Verification of current transformer (CT) and potential transformer (PT) wiring, where applicable
- Confirmation of voltage, current, power, energy, and demand measurements
- Validation of meter configuration settings, scaling factors, and network communication parameters
- Inspection of meter mounting, labeling, and associated control wiring
- Functional testing to ensure proper operation and accurate data acquisition
- Verification that meter data is successfully transmitted to the designated monitoring, energy management, or building automation systems
Upon completion, the team will confirm that the meters are fully operational, properly integrated into the electrical infrastructure, and capable of providing reliable and accurate energy measurement data.
Generator Meter Commissioning
The Engineering Services team will perform specialized commissioning activities for generator metering systems to ensure accurate monitoring of generator performance and electrical output. Commissioning activities include:
- Verification of meter installation and wiring associated with generator circuits
- Validation of generator-specific electrical measurements, including voltage, current, frequency, real power, reactive power, power factor, and energy consumption
- Confirmation of CT/PT polarity, ratios, and wiring integrity
- Functional testing during generator operation, where available, to verify meter performance under actual load conditions
- Verification of alarm, status, and communication signals required for system monitoring and reporting
- Validation of integration with generator control systems, supervisory control systems, or energy management platforms
The commissioning process will ensure that all generator meters provide accurate and reliable data, support operational monitoring requirements, and function in accordance with project specifications and applicable industry standards.
System Integration
System Integration
When developing custom applications, such as SCADA and HMI systems, it is critical to use a team that has the experience to get the job done properly.
- EIG has successfully integrated many SCADA systems using its HMIPQA+™ software architecture.
- EIG’s system integration customers choose EIG because we stand behind our customized applications, and the EIG team is ready whenever expansion and other integration is required.
Customer Training
Customer Training
Training is essential to implementing a new project successfully. EIG offers onsite, offsite, and webinar-based training to educate your personnel on all aspects of the life cycle of our metering systems, from installation to ongoing use.
- EIG can provide either onsite or webinar training on metering products, software, and/or SCADA, so that users will be knowledgeable on all aspects of the products.
- Training covers best practices, applications, and any other relevant aspects needed to make your project a success.
- Instructors are RCEP (Registered Continuing Education Program) certified and all training can be certified for continuing education credits.
- Engineering Services can also create a custom class that meets your exact requirements and covers the EIG products you will be using, giving your teams the necessary knowledge and skills.
Meter Calibration/Certification
Meter Calibration/Certification
Some applications require that equipment is tested yearly. EIG has the capability to field test meters and provide an accuracy report.
- Testing services are available for any electrical energy revenue meter that has a test pulse.
- EIG’s engineering services will test these meters either onsite or at our Westbury, NY factory.
Testing
Testing
Testing services are also available for any EIG meter that has a test pulse. EIG’s Engineering Services will test these meters either onsite or at our Westbury, N.Y. factory. Additionally, Engineering Services offers onsite generator meter testing.
Benefits of Using EIG's Engineering Services Team
Benefits of Using EIG’s Engineering Services Team
- EIG’s engineers are experts in their fields of knowledge and in our products.
- EIG’s engineers understand the systems that our products integrate with.
- Using EIG’s Engineering Services team can save you time and money.
- You can have confidence that all the data and other information from your system is accurate.
- A single vendor assures a successful project.
Engineers are available on an hourly or daily basis. Contact EIG’s sales team at 516-334-0870 or email EIG_sales@hubbell.com to learn about pricing for services and to schedule an appointment.
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